Please contact us at support@milanoshoes.com or call us at (714) 602-9881 or Use Contact Form before you place your order.


If for any reason, after the 60 days you think the item has a manufacture defect. You may contact us directly via email and we will provide you with the manufacturers contact information to resolve any issue.


Please request RMA # by contacting us directly via email.

All returns are accepted within 60 days of receipt. All items must be returned in the same condition it was received; new or unworn condition in the original brand name retail box/packaging, including any brand name tissue paper and/or shoe inserts for the re-sale and refund value. Buyer is responsible for the return shipping costs. Any online purchases can be returned at our physical retail location providing a copy of the online receipt.

Refunds will be processed within 1 business day upon returned delivery date applied to your credit card or the original method of payment. Original shipping charges, if applicable, are nonrefundable.

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